HUMAN RESOURCES
- Organized and managed creative programs and policies.
- Planned employee and organizational improvement and education programs.
- Developed, trained, promoted, monitored, and evaluated all employees.
- Identified and developed training opportunities directed to the growth and retention of exceptional performers.
- Ensured compliance with state and federal discrimination and employment regulations.
- Maintained and prepared EEOC, OCRC, and EEO-4 required reports.
- Responded to formal and informal discrimination complaints, prepared analysis, and submitted written report to Human Resources Director.
- Proven experience in crisis management, advocacy, time-management, and community/team building.
- Demonstrated leadership training, management skills, and community involvement.
RECRUITMENT
- Designed responsive processes to identify, select, and retain best-qualified individuals.
- Created effective, responsive, and aggressive retention strategies.
- Managed and oversaw all aspects of the employment process.
- Developed, maintained, and facilitated professional partnerships with employment-related outreach sectors, including community organizations, universities and colleges, as sources to generate qualified interns and applicants.
TRAINING AND DEVELOPMENT
- Led professional development training; topics included: Executive/Leadership Coaching; Workplace Issues; Diversity; Change; Employee Development; Entrepreneurship; and Organizational Behaviors.
- Evaluated and improved training designs.
- Counseled adults on defining career and work-related goals and objectives.
Designed exit strategies and conducted separation plans.
DIVERSITY
- Developed and implemented talented team-players who complement a diverse workforce, consistent with the goals and objectives of the organization’s Diversity Initiative.
- Created and maintained an environment where diverse worked together to develop a mutually beneficial relationship.
- Communicated and administered Diversity Initiatives to all employees.
- Consulted with and supported stake-holders efforts to recognize and develop an understanding of multi-cultural issues.
ORGANIZATIONAL DEVELOPMENT
- Operated as a business partner via strategic planning and advising.
- Diagnosed problems post gathering data, contracting, enrolling, and assessing.
- Participated in behavioral interventions’ planning and adoption.
- Conducted feedback with formative and summative evaluations producing valuable follow-up.
- Contributed to several employee relations, advisory, and systems committees yielding organizational change.
PERFORMANCE IMPROVEMENT
- Designed and implemented (traditional and electronic) Human Performance Improvement Programs.
- Coordinated Change Management for emerging businesses.
- Directed the instructional design and training for performance improvement skills.
- Facilitated career development, objectives, and work goals for inexperienced clients.
- Influenced different policies thus resulting in increased employee and client preservation.
KNOWLEDGE AND LEARNING MANAGEMENT
- Delivered successful community service, educational, and skill programs.
- Supervised the growth of approximately 250 adult learners.
- Managed talent and knowledge by creating succession planning systems.
- Marketed learning through modeling and motivational interventions.
